Ethical Charter

In the name of GOD

We, the employees of Gilan Regional Water Company, believe that:

• Our main goal, after the pleasure of God Almighty, is to provide honest service to the honorable people of Gilan province and we will spare no effort to do so.
• The key to the company's success is honest and sincere service in the field of mission
• Our services enrich and elevate people's lives and strengthen the relationship between us and the people.

By believing in the will of the Creator of the universe, we will not forget the following values that are our source of guidance in providing God-pleasing service to people, and we consider ourselves committed to them:

• In any situation, we adhere to moral principles and spiritual attributes such as humility, sobriety, honesty in speech and behavior, secrecy and trustworthiness, avoidance of absenteeism and flattery, and avoidance of extravagance.
• We consider order, neatness, punctuality, observance of politeness, decency, justice and fairness and readiness to provide service and be accountable to the client as the indisputable and definite principles of our success and of the excellence of the company.
• To improve the efficiency and effectiveness of our tasks and to satisfy people, we increase our professional knowledge and skills.
• We provide our services to the client with the desired quality and in a suitable and modern way, and we have a duty to provide the information they need in our field of work quickly and within the framework of the regulations
• Constant benevolence and observance of justice are the top priority of our activities
• We look forward to receiving any criticism, comments and suggestions from our clients and use it as a basis for the growth and promotion of services.
• We must have a constant view of the desirable situation and adhere to the idea that we must do what we do today better than we did yesterday, predict the future well, and use the past and the present as a basis for building it.
• We will not spare any effort in the path of realizing the holy ideals of the martyrs for the development of dear Islamic Iran.

These beliefs and moral values determine the type of relationship we establish with the client.

Board chairman and CEO

    Gilan Regional Water Company